Items must be unworn, unused, and in original packaging.
Only valid for items that arrive damaged or incorrect.
Handmade pieces may present natural variations in stones or materials — these are part of their uniqueness, not defects.
Contact us at [email protected] with your order number and photos if applicable.
Once approved, we’ll send instructions for return shipping.
Returns without prior authorization will not be accepted.
Exchanges
If you’d like to exchange an item, please return it within 10 days for store credit and place a new order.
Customers are responsible for the cost of return shipping.
Non-returnable items:
Sale or discounted items
Personalized or custom-made pieces
Gift card
